Shortlisted in two categories against some very formidable competition, Moss of Bath were also crowned as 'Runner Up; Highly Commended' for the 'Best Small Independent Retailer' award.
The awards are acknowledged as the most prestigious in the electrical retailing sector, recognising and rewarding excellence in business management, customer service, product knowledge and overall business ethos. Judging for all the categories is entirely independent and is based on the decision of an invited panel of judges.
Owner of Moss of Bath, Tim Moss, said, “We were initially delighted just to have been shortlisted for two prestigious industry awards and therefore I am so proud to, not only have won the 'Best Customer Service Award', but also to have been awarded the runners up place for 'Best Small Independent Retailer'. It is a great achievement for Moss of Bath. We have a real passion for what we do and always strive to deliver excellent customer service. I believe that every aspect of communication that we have with our customers should back up our service promise.”
Tim adds, “As the economic climate continues to present the UK with an unprecedented challenge, Moss of Bath will continue to adapt and innovate to keep pace with our customer's demands. Winning this award is a huge honour for the company and for all of our team as it is recognised as being the gold standard within our industry.”