As Bath’s only accredited service centre, Moss of Bath has been solving audio-visual challenges for over 60 years. Our expertise spans from basic TV repairs to complex custom installations in the city’s historic Georgian properties.
Professional service centre
Our award-winning Service Centre in Bath is what sets us apart. Moss of Bath is an authorised service agent for leading manufacturers, with factory-trained engineers who continuously update their skills through professional development.
Getting help is simple
If you’re experiencing issues with your equipment:
- Call us first – we might solve the problem over the phone
- Bring your product to our store for assessment
- Request collection service (small fee applies)
- For integrated systems, we’ll send an engineer to you
Clear pricing structure
- Standard estimate fee: £45 plus VAT
- Large screens (50+ inches): £65 plus VAT
- Estimate fees are non-refundable
- Buy a replacement from us within 10 days of estimate, and we’ll deduct the estimate fee
Specialist installation service
Our in-house installation team handles all aspects of custom installation. We never sub-contract, ensuring complete quality control and accountability. Our expertise includes:
- Hidden cable routing under floors and within walls
- Discrete satellite and aerial installation on listed buildings
- Underground cable installation for garden offices
- Signal optimisation and interference management
- CCTV installation
TV/AV Service and Repair expertise
We’re equipped to handle:
- Audio equipment issues
- TV repairs Bath wide
- Multi-room AV systems
- Satellite and aerial installations
- Network and Wi-Fi solutions
Quick turnaround
Based on our 2023 data, most repairs are completed within five working days. We offer loan equipment (charges may apply) when available to minimise disruption to your entertainment.
Working with heritage properties
Our teams have extensive experience working in Bath’s listed Georgian buildings. We understand:
- Listed building requirements
- Heritage property constraints
- Discrete installation techniques
- Signal challenges in historic structures
Three-step service approach
Before
- Thorough consultation
- Clear quotations
- Installation planning
- Timeline agreement
During
- Professional installation
- Minimal disruption
- Regular updates
- Clean and tidy work
After
- System demonstration
- User training
- Ongoing support
- Maintenance services
Why choose our Service Centre Bath?
As your local independent specialist:
- We are Bath’s only accredited service centre
- We employ our own installation teams
- We have over 60 years of local experience
- We understand listed building challenges
- We offer comprehensive after-sales support
Get in touch
Don’t let equipment issues disrupt your entertainment. From TV repairs to complete system installations, we’re here to help. Contact our service department to discuss your needs or schedule a repair.
Remember, many issues can be resolved with a simple phone call. Get in touch today to speak with our experienced team.
